Shipping

WE CURRENTLY SHIP WEB ORDERS TO THE UNITED STATES only. ALL ORDERS ARE PROCESSED AND SHIPPED OUT FROM the soapery WITHIN 2-5 BUSINESS DAYS UPON RECEIPT OF ORDER.  TRACKING IS PROVIDED FOR ALL ORDERS AND IS SENT WHEN THE ORDER IS SHIPPED. 

SHIPPING ADDRESS INFO

IT IS THE CUSTOMER'S RESPONSIBILITY TO MAKE SURE THAT ALL SHIPPING INFORMATION AND ADDRESS IS CORRECT.  ORDERS WITH INCORRECT SHIPPING INFORMATION, ONCE SHIPPED, CANNOT BE CORRECTED AND ANY LOSS DUE TO INCORRECT/INCOMPLETE SHIPPING INFORMATION IS THE RESPONSIBILITY OF THE BUYER AND NOT OF whiskey hill road soapery.  SHIPMENTS THAT are RETURNED TO SENDER DUE TO AN INCORRECT/INCOMPLETE SHIPPING ADDRESS PROVIDED, ARE SUBJECT TO A RETURN FEE OF $5/SHIPMENT AND A SHIPPING FEE WILL BE CHARGED AGAIN FOR RESENDING THE PACKAGE. FOR APARTMENTS WITHOUT A DOORMAN OR A SECURE PLACE TO LEAVE THE PACKAGE, PLEASE CONSIDER SHIPPING TO AN ALTERNATE ADDRESS WHERE YOUR PACKAGE MAY BE RECEIVED SECURELY.

IF YOU HAVE ANY FURTHER QUESTIONS ABOUT SHIPPING, PLEASE EMAIL US AT WHRsoapery@gmail.com.

 SHIPMENTS WITHIN USA:

• ORDERS TO THE UNITED STATES SHIP VIA USPS FIRST CLASS (UNDER 1 LB) OR PRIORITY MAIL (OVER 1 LB), WITH DELIVERY ESTIMATED BETWEEN 2-5 BUSINESS DAYS UPON SHIPPING. 

• ALL ORDERS OVER $100 (OF PRODUCT) GOING TO US ADDRESSES WILL RECEIVE FREE SHIPPING.  SHIPPING COST WILL AUTOMATICALLY BE DEDUCTED AT CHECKOUT.

• ORDERS BELOW $100 WILL BE CHARGED SHIPPING. Cost of shipping will be dependent ON size and WEIGHT, CALCULATED AT CHECKOUT.

Returns

PLEASE NOTE THAT DUE TO THE PERSONAL NATURE OF OUR PRODUCTS, WE ARE UNABLE TO ACCEPT RETURNS ON any ORDERS. SHOULD YOU HAVE ANY QUESTIONS, PLEASE EMAIL US AT whrsoapery@gmail.com.